Leave it to Keith Urban to take the time to make an extra special moment for one of his fans, even when he’s in the middle of performing.

In a TikTok video shared by one fan, @mak_216, on July 1, we get to see this sweet moment play out during a recent concert on Urban’s High and Alive world tour, and it’s making fans emotional.

As he walks through the audience while performing and carrying his guitar, Urban stops when he sees a girl holding up a sign that reads, “I can’t see you but I can hear you.” That’s when he stops playing so he can reach out to touch her face, letting her know he’s there.

Watch the video down below and don’t forget to share this beautiful song with your friends and family…

The video of Urban’s gesture of kindness for his fan is now going viral, and thousands of fans have commented to share that though they’re not surprised at all to see the country legend going above and beyond like this, it’s bringing them to tears anyway.

One commenter summed up all the emotions in the perfect way, writing, “Here I go, crying for a stranger on the internet again.”

The sister of the fan in the video, Carly Bruno, also shared the same video on her account, writing, “Thank you @Keith Urban for seeing my sister in a world where so many don’t. One of the best nights of our entire lives, we will never ever forget.”

Urban himself even commented on Carly’s post, and reposted it on his own TikTok account. “We ALL need each other… and I mean every one of us,” he wrote.

It seems like this is an especially meaningful moment for Carly’s sister, whose name is Cassie. After experiencing blindness and being diagnosed with autism, she has a special love of and gift for music, as therapist Katie Harrill told Channel Kindness in 2018.

What an incredible memory for Cassie and her family to look back on. There’s no doubt they’ll remember this forever!