A wealthy man, James Courtney, was annoyed to sit next to an overweight woman in first class. He immediately started criticizing her, mocking her size and appearance. When she apologized for accidentally bumping him, he insulted her further, even suggesting she needed two seats and a cheap liposuction. He continued to belittle her, making cruel remarks about her budget and clothes.

During the flight, the woman, trying to ignore him, ordered a diet Coke, which James mocked. He continued making rude comments, even about the meal served to her. But when the flight attendant invited the woman to meet the captain, James was forced to step aside. The woman was revealed to be Allison Jones, a famous opera singer traveling to perform a charity concert. The captain announced her identity, and the passengers clapped in appreciation.

The flight attendant then warned James to stop mistreating Allison, and later, when she returned, Allison confronted him. She told him he should never judge others based on appearance and challenged his behavior, leaving James to reflect in silence for the rest of the flight.